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Installation & service
RO filter installation Sri Lanka
Aqualife RO Filter Installation and After-Sales Support
Know what is included, what the installer must check, when the water test is performed, and what information to send when requesting service.
Installation process
From enquiry to working filter
Confirm requirements
The installer checks the expected water connection, drainage point, power supply, available space, and mounting position.
Install and test
The unit is connected and a basic water test is completed during installation. A separate pre-installation testing visit is not included.
Handover
Receive operating guidance, warranty information, service contact instructions, and replacement-filter guidance.
Included with the current offer
Transport, standard installation, and the on-installation water test
These are included subject to service-area confirmation, access, and the suitability of the installation location. Remote-area timing, difficult access, or unusual plumbing and electrical work must be confirmed before a final promise is made.
Water source matters: no single filter should be assumed suitable for every source. Unusual salinity, very high dissolved solids, microbiological risks, or other conditions may require a different assessment or configuration.
Prepare the installation area
- Accessible source-water connection
- Suitable drain point for reject water
- Safe power point for the 24 V DC adaptor
- Enough space for the unit, tank, tubing, and service access
- Permission for any required drilling or tap installation
Warranty
A one-year warranty applies under the written warranty terms. The exact covered components, exclusions, and claim procedure should be confirmed at purchase.
Consumables and parts
Cartridges, membranes, and other consumables wear with use. Replacement timing depends on source water, household use, and inspection.
Chargeable service
Parts, consumables, travel, labour, and work outside warranty may be chargeable. Service availability does not mean every future visit or part is free.
Request help
Use the sales line for new orders and compatible parts
When reporting a technical issue, include the filter model, location, installation date if known, and a short description or photo. A separate manufacturer service number will be displayed only after its current use is reconfirmed.